Returns

 Returns & Exchanges

Change of Mind

We want you to love your Indah piece, so please choose carefully before placing your order.

We do not offer returns, refunds or exchanges for change-of-mind purchases. Please choose carefully before ordering. If you’re unsure about a piece, we’re very happy to help with measurements, colour, finish, weight or suitability before you purchase.

Faulty, Damaged or Incorrect Items 

Every piece is carefully checked and packed before leaving us.

If your order arrives damaged, faulty or is incorrect, please contact us at hello@indahtrading.com as soon as possible, with photographs of the item and its packaging.

We’ll assess the issue and work with you to provide an appropriate remedy in accordance with applicable consumer law, which may include a replacement or refund depending on the circumstances.

Please contact us before returning anything. We will provide instructions based on the individual circumstances of your order.

Sale Items

Sale and discounted items are subject to the same consumer guarantees as full-price items. We do not offer change-of-mind returns or exchanges on sale items.

Return Shipping

For approved returns relating to a faulty, damaged or incorrectly supplied item, we will arrange or reimburse reasonable return shipping costs where required under applicable consumer law.

Questions Before You Buy? 

If you’re unsure about the size, finish, colour, weight or suitability of a piece, please get in touch before ordering. We’re very happy to help you make the right choice.